PortSIP ONE Mobile App
The PortSIP ONE app is compatible only with ictVoIP PBX version 22.0 or higher. It does not support ictVoIP PBX version 16.x.
PortSIP ONE is a versatile app that lets you manage your calling service from your computer, browser, or mobile device. With it, you can make and receive calls, send and receive text messages, engage in group chats and sharing with colleagues and contacts, view customer contact history, manage call forwarding settings, and access voicemails—all in one convenient platform.
The all-new PortSIP ONE App is one easy-to-use and secure app you can use to call, message, meet, and get work done:
- It brings everyone together to do exceptional work.
- It makes you smarter; it’s personalized to you.
- It gives you options to choose how you work.
Downloading from the App Store or Google Play Store
You can also download the application by searching the App Store or Google Play store from your mobile device. Search PortSIP ONE to install it.
Next: Sign in to PBX
Once installed, you can log in using the username and password or by scanning the QR code, or SSO.
Logging into the PortSIP ONE app via QR code
The PortSIP ONE app makes logging in effortless by using a QR code. Please follow the below steps to process.
1. Obtaining a QR code
If the SMTP server has been configured in ictVoIP PBX by the administrator, the PBX will automatically email the account information and QR code to the extension user upon successful extension creation.
As a tenant manager or normal extension user, you can also manually access and manage QR codes by following these steps:
- Sign in to the PBX web portal as the tenant manager.
- Navigate to Call Manager > Users to list all users.
- Select a user by either clicking Edit or double-clicking their name.
- The user’s QR code will be displayed. To refresh the QR code, click on it.

