An incident impacting Voice and 911 Calls. These calls may experience unexpected failures. We are also investigating an incident impacting our Dashboard and 911 Portals, along with associated APIs being unresponsive. All teams are actively engaged at this time.


Inbound Calling Services
Inbound Calling (SIP) Partial Outage
Inbound Calling - Canada (SIP) Partial Outage
Toll-Free calling - Inbound (SIP) Partial Outage

Outbound Calling Services
Outbound Calling (SIP) Partial Outage
Toll-Free calling - Outbound (SIP) Partial Outage
REST APIs - HTTP Voice Partial Outage
REST APIs - SIP Voice Partial Outage


Messaging Services
SMS Messaging (SMPP) Partial Outage
MMS Messaging (MM4) Partial Outage
Toll-Free SMS - Inbound Partial Outage
Toll-Free SMS - Outbound Partial Outage

9-1-1 Services
9-1-1 Call Routing Service Partial Outage
9-1-1 Provisioning Service Partial Outage
DLR (Dynamic Location Routing) Partial Outage

Direct Network Connection Operational
WebRTC Partial Outage
SIP Trunking Partial Outage

Portals
Application Platform Dashboard Major Outage
9-1-1 Dashboard Major Outage



Sunday, September 26, 2021



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